Where Does Drinking Water Come From?
An introduction to Martin County's drinking water systems
What is in this section?
In this section, you can find answers, information and resources to questions about your community's water utilities, who operates and who maintains them, what are the major challenges facing Martin County’s drinking water system, and how public drinking water is treated. You will also learn about other drinking water sources besides public water systems, and how to test, maintain, and treat water if you are drinking from a private well, or from a spring. Currently, there are 230 miles of distribution piping and 19 booster stations, serving about 3,450 customers.
What are the public drinking water systems serving Martin County communities?
Martin County has only one (1) water system, the Martin County Water and Sanitation Districts (MCWSD). This is classified as a Community Water System (CWS) and it was established in 1968 to serve approximately 600 households. Throughout the years, it was expanded to cover most of the county, including the city of Inez, Warfield, Tomahawk, Lovely, Beauty, Davisport, among other outlying communities and subdivisions.
Currently, there are 230 miles of distribution piping and 19 booster stations, serving about 3,450 customers.
Did you know that there are also five non–community, non–transient public water systems (PWS), four of which are owned by Martin County Coal Company and one by the Home Coming Church of Jesus Christ, and one non–community, transient public water system owned by Zip Zone, the company that used to be known as Fast Lane. All six non–community public water systems are fed by privately owned wells. |
TIP: Some good resources for finding information about the water utilities that serve your area are:
When looking for information, always make sure to check the date when the information was last updated. |
See also, Resources Pages and Contacts for Water Systems in Martin County.
Sources
Martin County Water and Sanitation Districts (MCWSD), Board Packets, April 2025.
Kentucky Infrastructure Authority, Kentucky WRIS Portal, Martin County Water District.
Kentucky Division of Water, “Martin Co Information Request_8.8.25” sent to LiKEN (8/11/2025).
Which water sources feed Martin County's community public water systems?
The Water District sources its water from the Crum Reservoir, which is fed by the Tug Fork River. It supplements the water supply by purchasing additional water from Prestonsburg Utilities, which draws from the Levisa Fork River of the Big Sandy River.

Sources
KY Drinking Water Watch, Division of Water/Drinking Water Branch, Water System Details on Martin Co Water District.
Martin County Water District, Water Quality Report 2023
Did you know Within the Martin County community there is a water token system located at the end of Tomahawk road (that borders the Martin County and Johnson County line) where residents who live within the spicy mountain area (who do not have city water access) use the water token system. This water token system is overseen by Alliance Water Resources when it comes to all maintenance and water supply. This particular water station holds roughly 10,000 gallons of water that supports the residents and family members who live on Spicy Mountain. Residents in need get access to this water token station by first going to the Alliance Water Resources office to purchase water tokens. The cost of one token is 3 dollars, and the amount of water you will get for one token is 275 gallons of water. |
Who operates and who maintains the Martin County public drinking water system?
The drinking water system of Martin County is operated by the Martin County Water District and is overseen by the Martin County Water Board. Since 2020, the operation and maintenance of the system has been contracted to Alliance Water Resources, a private utility management firm, by order of the Kentucky Public Service Commission (KY PSC) to address long standing operational issues with infrastructure compliance with regulations and financial instability.
The water workers, who are doing the “boots on the ground” hard work of maintaining and fixing the water system receive support from the General Water Operator and the Local Water Operator, who are overseen by the Alliance Water Resources.
A little bit of history The history of the MCWD is directly related to the history of the county. The boom of economic development with the coal mining industry, brought more families and residents seeking jobs in the coal industry. The Inez Water Treatment Plant, which was built in 1968 to serve only 600 households that live in the Inez city limits, had to extend its water treatment services across the county to meet increased household needs. The MCWD started building new water lines throughout the whole county, but without taking into consideration the mountainous terrain, leading to long water lines and water pressure issues. Nor has there been any documentation of the process, meaning that there was not a great track record of where lines were being laid throughout the whole system. Due to the haphazard expansion of storage tanks, and water lines, the county's water system evolved into one of the most complex ones across the state, puzzling even the most experienced water managers and water operators. As a result of the economic decline that followed the years of the economic boom, as coal companies were leaving the county, some residents left Martin County seeking new jobs, while others decided to stay in the community, often struggling to make ends meet. The county soon became among the poorest in the state of Kentucky. The industrial decline was mirrored in the tax revenue decline, which meant much less available resources to fund the maintenance of Martin County’s water system. The outcome of years and years of restricted resources, left this water system largely unmaintained, old and in bad shape, as well as in great need of funding. The 2000 Slurry Spill has been a hallmark in Martin County’s water history. This man–made environmental disaster affected the county’s drinking water supply, when, according to the U.S. Environmental Protection Agency (EPA), about 306 million gallons of coal slurry waste were released into the Cold Water Creek, Wolf Creek, and the Tug Fork River, which flow into the Big Sandy River. |
See also, Water Stressors Part I: Water Pollution.
Sources
ATSDR Record of Activity (02/06/2001). Name: Martin County Coal Slurry ERS Log#: 01–2117.
McSpirit, S., Scott, S. L., Hardesty, S., & Welch, R. (2005). EPA actions in post disaster Martin County, Kentucky: An analysis of bureaucratic slippage and agency recreancy. Journal of Appalachian Studies, 11(1/2), 30–59.
Robert Salyer. 2005. Sludge [Video recording]. Produced by Appalshop.
Scott, S. L., McSpirit, S., Breheny, P., & Howell, B. M. (2012). The long–term effects of a coal waste disaster on social trust in Appalachian Kentucky. Organization & Environment, 25(4), 402–418.
Scott, S. L., Westgate, P. M., & McSpirit, S. (2016). The long–term effects of a coal waste disaster on social trust in eastern Kentucky updated. Journal of Appalachian Studies, 22(2), 261–274.
What are the main challenges facing Martin County’s drinking water system?
For decades, the Martin County public drinking water system has faced significant and documented challenges, including major leaks and water loss, aging infrastructure, service disruptions and financial instability, water quality problems (taste, odor, discoloration), and a high frequency of boil water advisories. This not only signals public health risks but also frequent repairs.
More specifically, the challenges facing the county’s public drinking water system are;
Extreme water loss (water leaks) and frequent line breaks. Currently, the Martin County Water District (MCWD) is treating 2.2 million gallons per day, yet 1.4 million gallons per day reach water customers, mainly due to water leaks. In 2024, utility and state authorities reported that the MCWD “loses more than half the water it treats,” experiencing frequent line breaks that interrupt drinking water services. Water loss has been a chronic problem for MCWD. In 2020, the Kentucky Public Service Commission (PCS) documented a yearly water loss of 65% in MCWD. Between 2018–2019, the loss rates were ranging from 57% to 73%, while water loss has historically been as high as 80%. Currently (as of June 2025) water loss is 45.68%, which is the lowest it has been in over 20 years.
Did you know that the Kentucky Division of Water (KDW) and reports from the Public Service Commission (PCS) have repeatedly cited Martin County for high water loss and infrastructure deficiencies? In 2022 alone, over 800 leaks were repaired, highlighting the system’s fragility, but also the beginning of the Link Detection Program, which Alliance Water Resources focused on to tackle high water loss. |
Raw Water Intake (RWI) and pump reliability issues: frequent failures of the raw water intake, which involve the water pump at the Tug Fork River, started in 2002 and culminated in 2018. When freezing temperatures compromised the public water system, thousands of local residents were without water for a week or more. Since 2020, when the RWI broke down, rental pumps have been used—a subject that has created persisting disputes within Martin County communities. A project to fix several issues, including the raw water intake (by installing a cart on a ramp to lift the electric pump when water levels rise), began in 2020, yet remains unfinished.
Frequent boil water advisories and service outages: localized, large–area and county–wide water boil advisories following major water breaks and continuing leakage–related field work occur frequently in Martin County.
Affordability pressure to water customers: According to an Appalachian Citizen’s Law Center Affordability Study (2023), customer rates in Martin County are the second highest rate payers in the state, relatively to the household income, reflecting the chronic water loss and decades of disinvestment and mismanagement.
Historical contamination that strained drinking water infrastructures and undermined trust: The October 11, 2000 Martin County coal slurry impoundment failure (the “slurry spill”) released more than 306 million of gallons of slurry to local waters, prompting emergency responses and long–term public concern about the drinking water quality provided by the MCWD. Among the long–standing impacts of this man–made environmental disaster has been the undermining of trust towards drinking water, service providers and the state and federal government agencies.
Persisting governance, financial management and staffing issues: The PSC opened a formal investigation on the operating capacity of MCWD in 2016, leading to enhanced monitoring and to a mandate for bringing outside professional management. Since 2020, the MCWD has entered a full–service operating agreement with Alliance Water Resources.
Long–term underfunding and slow pace of improvements: Important projects, like storage/booster upgrades, telemetry and replacement of meters have been funded through state and federal programs. However, many years of scarce funding and the system’s non–eligibility for funding have led to the accumulation of debt for the MCWD.
Did you know that the 2018 Kentucky Attorney General’s findings and recommendations summarized PCS’s actions to stabilize operations and deal with the financial and managerial shortcomings, which contributed to the accumulation of significant debt and the unreliability of the water services provided by MCWD. In February 2024, the MCWD borrowed from the Kentucky Infrastructure Authority (KIA) to pay debt accumulated because of many years of scarce funding, which has mainly been a consequence of the system’s non–eligibility for funding. By the end of the same year, the MDWS is $ 337,000,000 in the red. The main reasons provided by the MCWD have been the line leak repairs, the need to rent a pump for the Raw Water Intake (RWI), since it broke down in 2020, and the fuel expenses to run this pump. |
Sources
Childress R., “Entire Eastern Ky. county under boil water advisory after main water line breaks,” Lexington Herald Leader, Dec. 27, 2022.
Cromer M., and Draper R., 2020. Drinking Water Affordability Crisis, Martin County, Kentucky, Appalachian Citizens' Law Center & Martin County Concerned Citizens
Commonwealth of Kentucky. Before the Public Service Commission. Case No. 2021–00154.
Estep B., “As water system sees improvements, residents of Eastern Kentucky county still don’t trust it,” Lexington Herald Leader, March 13, 2024
Geraldine Torrelas, The source of Martin County’s water problems. (n.d.). Retrieved August 6, 2025,
Kentucky Office of the Attorney General, Dec. 2018, “Findings and Recommendation Regarding the Martin County Water District.”
Martin County Water District, Water Quality Report 2023
Why treat drinking water?
The water often contains impurities like sediment, bacteria, and pollutants that must be removed to make it safer for consumption. Water treatment is the process of obtaining clean and safe water from previously polluted water. Treating water is essential for ensuring public health, in compliance with regulations. Access to water, sanitation, and hygiene is a fundamental right.
In Martin County communities, access to safe and clean water is among the most commonly recognized challenges facing the aging, under–funded, and inadequately maintained public water system. These challenges further intensify and are intensified by a generalized sense of distrust of public drinking water systems, posing important water systems’ governance and management challenges.
What underscores the necessity of treating drinking water in Martin County is the combination of historical and economic conditions, environmental and health challenges, including mental health implications of water quality concerns, as well as engineering challenges related to the mountainous terrain.
Did you know that frequent extreme flooding events and water shortages can further intensify the water pollution that Central Appalachian communities are already facing due to long legacies of coal mining, long–term underfunding, under–maintenance and mismanagement of public water systems? |
See also, “What stresses water and wastewater systems?”
Source
Taylor, B., McNeeley, S., Gaglia–Bareli, M., Landes, L., Schlichting, L., Thompson, D., & Will, R. (2024). Water and Climate Equity in Rural Water Systems in the United States. Pacific Institute, LiKEN, RCAP.
How do public water systems treat drinking water?
The Martin County Water District operates a treatment plant in the City of Inez, where drinking water is processed before it is distributed to Martin County residents. The treatment process typically includes the transfer of raw, untreated water from the source water to the treatment plant, where it undergoes various purification processes to remove debris and bacteria. The quality of source water can significantly impact the treatment process.
More specifically, the steps involved in the process are:
Screening and straining to remove large debris such as leaves, sticks, and trash.
Coagulation involves adding chemicals, like alum to the water, causing tiny particles to stick together into larger particles ( called flocs).
Flocculation, which involves gently mixing the water and floc to help them stick together. This process makes flocks bigger and heavier, so that they can be easily removed.
These flocs are then removed through sedimentation, which involves removing flocs by letting them settle to the bottom of the tank. The clean water is then removed from the top of the tank, leaving the heavy flocs at the bottom.
Filtration removes tiny particles and pollutants that have been made bigger and heavier during the sedimentation process and pollutants that are too small to be removed by sedimentation. It involves passing the water through a fine filter, such as sand or gravel, which traps pollutants and allows clean water to pass through.
Finally, the water goes through disinfection, which involves the use of disinfectants, such as chlorine, chloramine, or ultraviolet light to kill harmful bacteria, viruses, or otherwise dangerous pathogens in the water. Sometimes, the water may need to be dechlorinated before it reaches consumers to ensure safety and compliance with health standards.
Ultimately, the water is pumped to the distribution system and storage tanks before it reaches your household or business through water mains, which are large, buried pipes, and water lines, which are smaller pipes.
The Martin County Water District stores treated water in holding tanks across the county. Water storage can sometimes lead to higher levels of disinfection byproducts or DBPs. These chemicals form when substances naturally found in water, like leaves or algae, react with the chemicals we use to clean the water, such as chlorine. When water is stored for longer periods, there’s more time for these reactions to occur and for DBPs to build up.

See also Zones
Sources
Acciona, Water Treatment.
CDC, “Water Treatment”
EPA, “How does your water system work?”
RCAC, A Drop of Knowledge
What if your household is not connected to the public water system?
If you are not connected to the Martin County Water District (MCWD), then chances are that you are drinking water from a private well, or hauled water, a cistern or a spring. According to the Kentucky Division of Water, currently there are 245 wells supplying water to households. For some areas of Martin County not served by a public water system, a privately owned domestic well is the only option.
According to the Kentucky Geological Survey, in Martin County, in 1999, about 3,900 people (33% of the population) was relying on private domestic water supplies, and 100 people were using cisterns or hauled sources. It is important to note that drilled wells were not included in this count. The actual number of drilled wells in Martin County is higher, and almost three decades later, it remains not well documented.
Appalachia is home to numerous highly valued natural mineral springs, often located on hillsides or valley floors, where aquifers are filled to a point that the water held underground flows out onto the surface. According to the Kentucky Division of Water there is no data about the number of households using spring water.
Did you know that in the state of Kentucky there is an estimated number of more than 200,000 water wells? In Martin County, most wells drilled in valley bottoms and nearly three quarters of the wells drilled on hillsides are adequate for domestic use. An exception is on the northern third of the county, where only half of drilled wells on hillsides produce enough water. Also, wells on hilltops and ridges yield smaller amounts of water. |
Sources
Kentucky Geological Survey, “Ground–water Resources of Martin County, Kentucky.”University of Kentucky.
Kentucky Geological Survey, “Water Well and Spring Location Map” In Kentucky Groundwater Data Repository. University of Kentucky.
EPA, Private Drinking Water Wells.
Kentucky Division of Water for Livelihoods Knowledge Exchange Network. Martin County, Water Resources Mapping Request. Completed 6/10/2025.
If I can choose between drinking water from a public water system or a private well, which is less expensive?
Compared to public water systems, private wells provide drinking water with no water bills, while the electricity bill for running the pump is less. Of course, there are costs for the initial drilling, the construction and maintenance of the well, but also for the well water treatment, including its desalination.
In addition, the costs to ensure safe well water can be considerable in Martin County. Often, groundwater from drilled wells contains noticeable amounts of iron and is considered moderately hard to extremely hard. Also, naturally occurring contaminants like sulfate, salt, iron, and manganese may be in increased amounts. Furthermore, proper well construction is essential to isolate freshwater zones from deeper saline waters to prevent contamination.
In contrast, public water systems typically have regulated and more predictable costs. In addition, drinking water provided is regularly tested to meet health and safety standards. This means that there are government agencies, which are responsible (and accountable) for the cleanliness and safety of your drinking water. In contrast, private wells receive at best minimal oversight from local and state authorities (e.g. limited testing upon installation, or when property changes hands). A lot of private wells escape regulation altogether, being left out of water testing for pollutants that would lead to action to mitigate them when discovered are the sole responsibility of the water well owner(s).
Did you know that the less expensive solution in the short–term is not always the less expensive in the mid or long–term? Evaluating initial and on–going costs for each of the options, understanding groundwater quality in your area and potential contaminants, the reliability and safety of public drinking water, as well as costs for testing and treating water from private wells (e.g. installing and maintaining suitable filtration system) can also help you make an informed decision. |
Sources
Kentucky Geological Survey, “Ground–water Resources of Martin County, Kentucky.” University of Kentucky.
Kentucky Geological Survey, “Water Quality.” University of Kentucky.
Hygnstorm J.R., Woldt W., Skipton O.S. (2012). Private Drinking Water Wells: The Distribution System. University of Nebraska–Lincoln Extension. Institute of Agriculture and Natural Resources.
EPA, Private Drinking Water Wells.
Pelle D., (2022). “What is a Private Water Well? (Everything you Need to Know!”
Nate Seltenrich, “Unwell: The Public Health Implications of Unregulated Drinking Water.” Science Selection. In Environmental Health Perspectives.
What types of wells are there?
Wells are often classified by their primary use. The typical types are:
Domestic wells: used for supplying water to individual households for drinking, cooking, cleaning, and other hygienic needs.
Agricultural (AG) wells: used for supplying water for farming purposes, such as irrigation, or providing water for livestock.
Public Water System (PWS) wells: used to provide water to a public water system serving multiple businesses, households or communities.
Industrial wells: used to supply water to manufacturing, processing, cooling or other industrial operations.
Mining wells: used in mineral extraction operations, such as dewatering mines or cooling off materials and machinery in mining operations.
According to the Kentucky Division of Water, in Martin County there are 245 domestic wells, 3 agricultural wells, 6 wells feeding non–community public water systems, 3 industrial wells, and 9 mining wells.
Sources
Kentucky Division of Water, “Martin Co Information Request_8.8.25” sent to LiKEN (8/11/2025).
U.S. Department of the Interior and U.S. Geological Survey. 2008. Ground–Water Availability in the United States. Virginia.
What are the types of available wells for domestic use?
When considering installing a well in your property, it is important to be aware of the different types of wells available and make informed decisions on the type of well that is right for your geological conditions and water table fluctuations, that is cost–effective and ensures a reliable and safe water supply, with minimized contamination risks.
Various designs include vertical, horizontal, and sub–horizontal wells, offering access to different depths in aquifers, depending on engineering applications and intended uses. The main types of wells are:
Dug/Bored wells are holes in the ground dug by shovel or backhoe; they have a large diameter and are shallow (approximately 10–30 feet deep). They are lined with stones, brick, tile, or other material to prevent collapse. This structure is called casing. The construction of dug/boredwells is often labor–intensive and can be less costly than other well types, although they typically yield smaller quantities of water.
Driven wells are constructed by driving a narrow pipe into the ground, typically reaching depths of 25 to 50 feet. They offer a cost–effective solution for areas with high groundwater levels, where groundwater is readily accessible. Driven wells are cased continuously. Though cased, driven wells can be easily contaminated, because they draw water from aquifers near the surface.
Drilled wells are constructed by percussion or rotary–drilling machines to reach greater depths, often being thousands of feet deep. Drilled wells have a lower risk of contamination due to their depth and use of continuous casing, which is necessary for preventing contamination and maintaining structural integrity.
Did you know that the Martin County Health Department has a working relationship with Mineral Lab of Salyersville, Kentucky, who support well testing for residents who live in this county. However, this will come out of your pocket, but you will have accurate data and information about your wells and steps on how to improve your personal well for your home. |
Sources
What are the components of a well water supply system and how does it work?

A well water supply system is composed of:
a well, the hole dug in the ground to reach water below the surface (to the aquifer or water table),
a well pump , which is installed in the borehole and brings water to the surface,
a well casing, which prevents dirty water from the soil from getting into the well,
a service pipe, which carries water between the well and the residence or business,
a pressure tank, which holds water and it is usually located on the lower level of the house (e.g. in the basement). Water can also be stored in a reservoir called a vault,
a main shut–off valve, which is located between the well and the pressure tank,
a pressure switch that automatically starts and stops the pump at predetermined pressures,
(optionally) a pressure gauge, which displays a readout of the pressure of the tank
Did you know that pressures above 60 PSI can harm your supply pipe? |
TIP: If you are not sure whether there is a well on a property, look for signs, such as a circular ring in a concrete slab, or a patch on a basement floor. In some cases there will be a “basement offset,” a small room off of the basement, which is sometimes under steps. Also, do not forget to check out the interactive map of water wells and springs in Kentucky created by the Kentucky Geological Survey (University of Kentucky), by clicking here. |
Sources
Pelle D., (2022). “What is a Private Water Well? (Everything you Need to Know!”
Farrel–Poe K., Jones–McLean L., McLean S., (2011). Private Water Well Components. The University of Arizona.
When drinking water from a spring, what should you consider?
Many counties with a long history of large–scale timbering and coal mining have experienced issues with their natural springs, and Martin County is no exception. Many of its valuable springs are in a degraded state, or contaminated due to environmental factors. The groundwater in Martin County has high levels of metals and sulfate because of past coal mining, and it is known to be moderately to extremely hard in terms of mineral content. In addition, springs nearby may contain elevated levels of iron, manganese, and sulfate, which all further affect water quality. This degradation can present serious health risks for residents who depend on springs for their drinking water.
What types of springs are there?
A spring can be ever–flowing, seasonal, or may only flow after periods of rain, and may change over their lifetime.
There are two common types of springs:
Concentrated springs typically occur when groundwater emerges from one defined discharge in the earth's surface.
Seepage springs occur when shallow groundwater oozes or "seeps" from the ground over a large area and has no defined discharge point.
Tip: When drinking water from a natural spring, always remember that if it looks clean it does not mean that it is clean! |
See also, “What are some things to know and consider when drinking water from a spring?”
“How can you take care of a natural spring?”
[Anything more to say about springs?]
Sources
U.S. Geological Survey, Springs and the Water Cycle. By Water Science School.
PennState Extension, Spring Development and Protection”. Updated January 10, 2023.
Rainwater Harvesting Policies “Cistern.”

